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Notes regarding installation

Attention: Please check before ordering!

In order to use viflow, you need Microsoft Visio (32-bit). Microsoft Visio Standard 2016 is supplied together with viflow, but whether it can be used on your system depends on which Microsoft Office products are already installed.

Office products with the same version (2013, 2016 or 2019) but different installation technologies (Microsoft Installer MSI or Click-to-Run) cannot be installed on the same computer.

If you are not sure which installation technologies were used, open a Microsoft Office program (Word, Excel, etc.) on the computer intended to be used for viflow and select File -> Account. You can see from the update function which installation technology was used.


Find out whether the included version of Microsoft Visio works or not:

Open an Office product: File -> Account


What do you see?

Do you only see information about your office product?



YES, it is an MSI installation (Microsoft Installer). The included Microsoft Visio Standard 2016 software can be used. You will receive Microsoft Visio Standard 2016 as an MSI (Windows Installer) version, which must be activated for each workstation by a Multiple Activation Key (MAK) provided by us.

Do you also see an update function?



NO, it is a Click-to-Run installation. Please order a 32-bit version of Visio from your distributor with the licence corresponding to your infrastructure.

  • In case of doubt or if you have any questions on this topic, please contact our Support team.