Work with us to develop specific solution steps to increase the degree of utilization of your viflow WebModel. With the WebModel optimization analysis, we offer you a comprehensive analysis to maximize the usage potential of your viflow WebModel.
You can find tutorials and interesting videos on process management on our YouTube channel viflow.tv.
With a few small tricks, working with our process modeling tool viflow can be greatly simplified.
29.01.2025 11:16
We are pleased to present the results of our recent survey on the possible use of artificial intelligence (AI) in our viflow software. The survey showed that the requirements and wishes of our customers are very diverse. We are therefore currently examining exactly how we can define the priorities for implementation.
The majority of respondents already use AI in their day-to-day business. Of the 584 participants, around 23% stated that they regularly use AI, while 38% rarely use AI. 39% of respondents do not currently use AI.
Of those who use AI, 69% use it as a source of information on the Internet or on their PC. 82% use AI to support their work, and 31% have integrated AI into software applications.
The most frequently used AI tools are ChatGPT (85%), Microsoft Copilot (50%) and Perplexity (13%). Other tools such as ElevenLabs are used less frequently.
559 people responded: Our customers expect various benefits from the integration of AI in viflow. The most important are easier use (74%), increased efficiency (67%), faster problem solving (50%) and improved decision-making (32%).
551 people responded: When using the WebModel, our customers primarily want an improved search function (68%), help with the application (72%) and accessibility (61%).
537 people responded: When it comes to modeling, our customers see the greatest benefits in the automated creation of process graphics (79%), the review of existing processes (68%) and evaluation in modeling (59%).
534 people responded: In the area of process management, our customers would like support in identifying process optimizations (78%), process-related risk management (64%) and checking model consistency (67%).
534 people responded: Despite the many advantages, there are also concerns regarding the integration of AI in viflow. The biggest concerns relate to data protection and data security (50%), the complexity of implementation (36%) and the lack of control over data changes (48%).
We also received many valuable comments and suggestions from you, which we will take into account in our deliberations. Thank you for your participation in the survey and your valuable feedback.
We will continue to work on finding the best solutions for your needs and will keep you informed.
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