viflow at Aug. Winkhaus GmbH & Co. KG

For more than 160 years, Aug. Winkhaus GmbH & Co. KG has been impressing window manufacturers and dealers, architects, building owners and users with innovative products, competent service and high quality. The family-owned company, based in Telgte, Münster and Meiningen, with international subsidiaries in several countries, manufactures and supplies window technology, door locking systems and access management.

Winkhaus has been using viflow for many years. Since the beginning of 2021, the company has also been using the viflow easy plan add-on.

Ulrich Janßen - Central Management Representative, Aug. Winkhaus GmbH & Co. KG

Ulrich Janßen is the Central Management Representative at Winkhaus and thus responsible for quality management, energy management, information security management and environmental management.

We asked him about the use of viflow and viflow easy plan at Winkhaus:

What project are you working on with viflow?

With viflow, the entire process map of the Winkhaus Group is displayed, across all management systems (quality management, energy management, information security management and environmental management). The occupational safety, compliance, risk and data protection management systems are also represented.

Why did you decide to use viflow?

viflow is a simple software with the Swimlane representation as the modeling standard. viflow has grown with the process map at our company. At first, the quality management for one location was neatly mapped, and then, via the group certification, the entire Winkhaus Group was mapped as well. After quality management, energy management was added across the group and, in parallel, occupational safety management was also mapped. The introduction of the information security management system is currently underway. We have thus always been able to use the viflow updates to optimize and expand our integrated management system.

Currently, settings still need to be made so that the functions of viflow 8 can be used accordingly, these come in handy for us in some points.

What advantages do you see in the addition of the viflow easy plan add-on?

We are currently using viflow easy plan to process the measures from the external audits. This gives us the opportunity to present our auditors with a clean plan of measures, in which measures can also be planned directly for other locations.

viflow easy plan is also used as an action plan for the introduction of the information security management system, so that here, too, the actions can be planned in a comprehensible manner and shown to the external auditors with corresponding evaluations until the effectiveness check, if necessary also with attachments.

From 2022, we will also use viflow easy plan for audit management. As we have not yet been able to present the tool to the works council, the further "roll-out" will take some time. However, we have used the time to optimize the system.

viflow easy plan has the following advantages for us:

  • clean proof towards third parties (especially certification companies)
  • Creation of liabilities through task assignment, acceptance and delegation

We are pleased when we can convince with our software and our service and wish Aug. Winkhaus GmbH & Co. KG continued success in their work with viflow.

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