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Service

viflow is very easy. Nevertheless, at ViCon we offer our customers a full-fledged service centre with free technical support, so that we can respond to your questions, requirements and wishes even faster and more precisely. Take advantage of our broad range of services. We are there for you at various levels:

Attention: ViCon goes on strike on 20 September: Fridays for Future!

ViCon supports the initiative Fridays for Future and and demonstrates at the global climate strike on 20 September 2019 under the motto  #ALLEFÜRSKLIMA!

Our office is not occupied on this day from 11.30 a.m. We will answer your questions again from 23.09.2019.

viflow Support

SUPPORT

Submit support requests, search the knowledge base, call the hotline

viflow tv

VIFLOW TV

View tutorials and demo videos

Download Area

DOWNLOADS

Download the current version, stencils and tools

viflow Maintenance Package

MAINTENANCE PACKAGE

Full information about:
The viflow All-in Package

viflow Webinars

WEBINARS

Free webinars

viflow Live Demo

LIVE DEMO

View viflow live on your monitor

Information service

INFORMATION SERVICE

Newsletter, press releases, social media

Veranstaltungen

EVENTS

Trade fairs, events,
conventions and
user get-togethers

viflow life cycle

Product Release Basic Support ends Extended Support ends
ViFlow 2000 01.09.2000 30.09.2004 30.09.2006
ViFlow 2002 01.01.2002 31.01.2006 31.01.2008
ViFlow 2003 01.04.2004 30.04.2008 30.04.2010
ViFlow 4 01.03.2006 31.03.2010 31.03.2012
ViFlow 4.5 01.05.2010 31.05.2014 31.05.2016
ViFlow 5 01.02.2013 28.02.2017 28.02.2019
viflow 6 01.06.2016 30.06.2020 30.06.2022
     
  • Basic Support:
    Installation files, security updates, quality updates, service packs, technical and professional support

  • Extended Support:
    Installation files, security updates, technical support

Consulting

Do you need expert advice for a complex task?

ViCon supports you in all your projects related to process management with seminars and consulting services, fully tailored to your individual requirements and objectives.