Prices for the process modeling software viflow

How many licences?

For each viflow user, you need a Named User License, which also allows use on several end devices (e.g. notebook and desktop PC) if the user uses the same domain.

Types of license acquisition

Please note that the viflow process model files (*.vfpx or database) of viflow (subscription) and viflow 9 or older versions are not compatible. You can therefore not work on a process model in parallel with different versions.

Subscription

With a subscription, the number of viflow licenses is available to the customer for the duration of the subscription at the annual subscription rate listed on the invoice. The subscription has no fixed term and is automatically renewed for another year - until cancelled. Cancellation can be made up to 5 business days prior to the start of the next billing cycle. Subscription licenses include all services as described in the Support Services section. In addition, they are upgraded to any new version free of charge.

Purchase (viflow 9)

A purchase license entitles the customer to use the software for an unlimited period of time.
Customers always receive free technical support for these licenses. A support package according to the point Support Services can be booked for a fee for all licenses registered with the customer.

Purchased licenses receive program updates (bug fixes) within the licensed program version free of charge. If updates are available, they can be downloaded from the software. If new versions of the software are released, they must be purchased at the list price.

 

Support services (viflow Support Package)

1. Free delivery (via download) of intermediate updates (bugfixing and possibly new functions) within the current program versions.
2. Free technical support (an error has occurred, a function does not work as expected, the program cannot be installed, the program does not start) during ViCon support hours.
3. Chargeable extended support (explanation of certain functions, answering of application questions) during the support hours of ViCon. This service does not replace training or consulting and should not exceed a processing time of 15 minutes per request. 2nd level support by phone or e-mail during ViCon's support hours.